Our goal at ShopCPP.com is to make sure that our customers are happy. We provide a simple return and refund policy in case you are not entirely happy with your purchase. Please review the information below.
1. Eligibility for Returns
You can ask for a refund if:
When the product is delivered, it is broken or flawed.
The incorrect item was sent to you.
The item is in resellable condition, unused, and in its original box.
2. Time of Return
Requests for returns must be made [45] days after the delivery date.
We might be unable to handle your request if the return window has passed.
3. Items That Cannot Be Returned
Returns are not accepted for the following items:
Customized or personalized goods
Final sale or clearance items
Downloadable or digital goods
Things that have been harmed by abuse, incorrect handling, or outside influences
4. How to Get a Return Started
Use these procedures to make a return request:
Contact Us: Provide your order number and the cause for the return by email to [email protected].
Provide Proof: If the product is broken or flawed, include detailed pictures or videos of it.
Await Approval: After reviewing your request, our staff will get back to you in [45] business days.
Ship the Product: You will receive return instructions if the product is authorized. After approval, the item needs to be returned within [45] days.
5. The Refund Procedure
Within [45] business days of receiving the returned item, we will check it and initiate the refund procedure. Depending on your request, refunds will be given either as store credit or via the original payment method.
6. Costs of Return Shipping
If the reimbursement is We will pay for the return postage if the item is damaged or incorrect.
The buyer is liable for return shipping costs if the return is the result of a change of heart or other personal preference.
7. Trade
Please complete the return procedure and place a new order after your return is accepted if you would like to swap an item.
8. Modifications to This Policy
This policy may be updated from time to time. This page will be updated with the date of any changes.
9. Get in Touch
Please get in touch with us if you have any queries about our return and refund policy:
Email: [email protected]
Contact number: +1 332-252-5167
We appreciate you using ShopCPP.com for your purchases!